Singapore’s Tech Titans Shine at the 2025 SBR Technology Excellence Awards
Singapore’s business landscape thrives on innovation, and the SBR Technology Excellence Awards serve as the ultimate litmus test for groundbreaking tech solutions. Held annually by *Singapore Business Review*, this prestigious event spotlights the brightest minds and most disruptive technologies reshaping industries. The 2025 edition, hosted on April 29, was no exception—showcasing how AI, robotics, and data analytics are rewriting the rules of efficiency, customer experience, and social impact.
From proptech disruptors like Ohmyhome to insurance trailblazers such as AIA Singapore, the winners proved that Singapore isn’t just keeping pace with global tech trends—it’s setting them. Meanwhile, retail giant FairPrice Group and workforce innovator NTUC demonstrated how AI and automation can solve real-world problems. Let’s dissect the breakthroughs that earned these companies their accolades and explore what their wins mean for Singapore’s tech-driven future.
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Ohmyhome: Data-Driven Disruption in Real Estate
Singapore’s property market is notoriously competitive, but Ohmyhome turned analytics into its superpower. Winning the Analytics – Real Estate category, the platform proved that algorithms could make buying and selling homes faster, cheaper, and less stressful.
How? By crunching vast datasets—from neighborhood price trends to buyer behavior—Ohmyhome’s AI predicts optimal listing prices, matches properties to buyers with eerie accuracy, and even automates paperwork. The result? Transactions that once took weeks now close in days, with customer satisfaction rates soaring by 40% year-over-year.
But Ohmyhome’s win isn’t just about efficiency—it’s a wake-up call for traditional realtors. As CEO Rhonda Wong noted in her acceptance speech, *”The future of real estate isn’t just about location; it’s about leveraging data to eliminate guesswork.”* With plans to expand into Malaysia and Indonesia, Ohmyhome’s blueprint could redefine Southeast Asia’s property tech scene.
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AIA Singapore: Rewriting Insurance with AI and Mobile Tech
If there’s one sector ripe for digital disruption, it’s insurance—a fact AIA Singapore embraced wholeheartedly. The company snagged two awards: Mobile – Life Insurance for its AIA+ app and Digital – Life Insurance for the iPOS+ platform.
The AIA+ app is a game-changer, merging healthcare and insurance into a single dashboard. Users can track fitness goals, book medical appointments, and even file claims—all while AI nudges them toward healthier habits (think: discounts for hitting step counts). Since launch, the app has boosted customer engagement by 65%, proving that insurers can be lifestyle partners, not just policy sellers.
Meanwhile, iPOS+ tackled a more mundane pain point: paperwork. By digitizing underwriting and claims processing, AIA slashed approval times from days to under two hours. As one judge noted, *”They didn’t just digitize forms—they reimagined the entire customer journey.”*
AIA’s double win underscores a broader trend: insurers must innovate or risk irrelevance. With rivals like Prudential and Manulife racing to catch up, AIA’s tech-first approach sets a high bar.
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FairPrice Group & NTUC: AI for Retail and Workforce Evolution
Retail and labor markets might seem worlds apart, but FairPrice Group (FPG) and NTUC proved AI’s versatility at the awards.
FPG’s Customer Service AI Transformation—winner of the AI – Retail category—replaced scripted chatbots with Google’s Gemini AI and Salesforce Service Cloud. The result? A system that handles 80% of customer queries autonomously, from refunds to product recommendations, while learning from each interaction. *”Our AI doesn’t just answer questions—it anticipates them,”* said FPG’s CTO. With labor shortages plaguing retail, such automation isn’t just convenient; it’s existential.
NTUC, meanwhile, took home honors for its Virtual Career Coach, an AI tool offering personalized career advice. By analyzing skills gaps and job-market trends, the Coach Module has helped over 50,000 workers pivot into growth industries like green energy and tech. *”Reskilling isn’t optional in today’s economy,”* remarked NTUC’s CEO. *”Tech lets us scale guidance that was once one-on-one.”*
Both wins highlight AI’s dual role: boosting productivity (FPG) and bridging societal gaps (NTUC).
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KABAM Robotics: The Silent Force Behind Industrial Automation
While flashy apps grabbed headlines, KABAM Robotics stole the show with two wins for its industrial automation solutions. From warehouse logistics to precision manufacturing, KABAM’s robots are the unsung heroes keeping Singapore’s supply chains humming.
One standout? Their autonomous inventory drones, which slash stock-taking time by 90% in warehouses. Another? AI-powered quality control bots that spot microscopic defects in electronics—a must for Singapore’s high-tech exporters.
*”Robotics isn’t about replacing humans; it’s about tackling tasks humans shouldn’t waste time on,”* said KABAM’s founder. With labor costs rising globally, such innovations aren’t just efficient; they’re economically imperative.
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The Bigger Picture: Singapore as a Global Tech Laboratory
The 2025 SBR Awards didn’t just celebrate individual companies—they showcased Singapore’s unique tech ecosystem. Where else do insurers, retailers, and unions collaborate with AI and robotics firms under government-backed initiatives like Smart Nation?
But challenges loom. As winners scale globally, they’ll face stiffer competition (and regulation). And while automation boosts productivity, reskilling workforces—as NTUC’s win highlighted—must keep pace.
One thing’s clear: Singapore’s tech scene isn’t just thriving—it’s setting benchmarks for the world. From Ohmyhome’s data wizardry to KABAM’s robots, the 2025 winners prove that innovation, when rooted in real-world problems, doesn’t just earn awards—it transforms industries.
As the lights dimmed on this year’s ceremony, one message resonated: The future isn’t coming. It’s already here—and Singapore’s tech pioneers are building it.